Privacy Policy

Privacy Policy

MADRID DESTINO, in accordance with current legislation on the protection of personal data, informs users of the website https://cityofmadridfilmoffice.com/en/city-of-madrid-film-office/ about the Privacy Policy applicable to the processing of personal data that are provided by the user when accessing, using and / or registering in the domains https://cityofmadridfilmoffice.com/.

MADRID DESTINO guarantees the confidential treatment of the personal data of the users, as well as, in accordance with the General Data Protection Regulation (GDPR), agreed upon by the European Parliament and Council in April 2016, which have been adopted the technical and organizational measures necessary for the security of personal data and to avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether from human action or from the physical or natural environment.

Likewise, MADRID DESTINO informs the user that the installations, systems and files in which the personal data are stored comply with the security measures established in same regulation.

Registration of visits

MADRID DESTINO informs the users of the page https://cityofmadridfilmoffice.com/en/city-of-madrid-film-office-english/ that the IP address with which it accesses the MADRID DESTINO server, the date and time of access, as well as the pages that it visits that are hosted in This server will be collected and stored in a LOG file that will be processed by MADRID DESTINO in order to account for the visits it receives https://cityofmadridfilmoffice.com/en/city-of-madrid-film-office-english/ as well as for the realization of statistics.

User registration

Forms for submission of proposals and applications for participation and collaboration in projects

The personal data of the users that are requested in any of the forms of https://cityofmadridfilmoffice.com/en/city-of-madrid-film-office-english/ will be incorporated into a personal data file owned by MADRID DESTINO.

The purpose of the collection and processing of the personal data requested is the identification of the user or applicant with the purpose of offering a more personalized service for the sending of information with the programming of City of Madrid Film Office, registration on the Film activities and specific notifications about user´s actions on request.

These data must be true, accurate, complete and up to date, the user being solely responsible for any damage or loss, direct or indirect, that could cause MADRID DESTINO or any third party because of the falsehood, inaccuracy, inadequacy or failure to update thereof.

Users and visitors will be informed of the obligation or not to provide each and every one of the personal data requested in the access and registration forms to the services and / or contents offered on the website. The notice will be made at the time of collection through visual notices such as floating windows, placement of asterisks or symbols next to the requested data, or means analogous to those previously mentioned. The refusal to supply the requested data, the delivery of inaccurate data or incomplete data, could result in the inadequate, inefficient, defective provision or failure to provide the services and / or contents offered to users and visitors.

Under age

In the event that the user is a minor, it is advised that he must obtain the prior authorization of the major who is in charge of providing the personal data requested. MADRID DESTINO is exempt from any type of liability for non-compliance with this requirement. MADRID DESTINO will never use this data for purposes unsuitable for the age of the child, but will do so in accordance with the age, knowledge and maturity of this target audience, and will never collect data related to the economic situation or the privacy of the children. MADRID DESTINO will provide parents or guardians the possibility that they may exercise the rights of access, cancellation, rectification and opposition of their children’s or guardians’ data and will encourage minors to consult with them before providing data. In the case of children under 14, they must provide MADRID DESTINO written authorization from their parents, guardians or legal representatives, consenting to the processing of their data.

Exercise of ARCO rights

The owner of the data may exercise at any time before MADRID DESTINO the rights of access, rectification, cancellation and opposition (ARCO rights) in the terms included in the data protection legislation. To this end, MADRID DESTINO has enabled some simple processes.

Revocable consent

In any case, the user’s consent to the processing of their personal data will be revocable at any time, a written communication to the person in charge of the file at the address of MADRID DESTINO, by email to comitelopd@madrid-destino.com, is sufficient. with the reference “Personal data” / City of Madrid Film Office; or if you prefer by mail to the address of MADRID DESTINO that appears in the contact section of the Website and with the same reference.

Communications to third parties

The personal data provided to MADRID DESTINO will not be transferred to third parties without prior authorization by the owner of the same, except in those cases expressly provided for by law, and provided that the requirements established in it are met.

Services of the Information and Electronic Commerce Society

MADRID DESTINO, under Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, will in no case send advertising and communications for sale or other commercial purposes to users without that mediates your previous request or consent. Likewise, MADRID DESTINO will neither send unsolicited messages nor previously consented nor send chains of electronic messages not requested or previously consented.

MADRID DESTINO informs users that they may oppose the sending of commercial messages by following the instructions indicated in each case or by communicating it in writing to the contact email: comitelopd@madrid-destino.com

Modifications policy privacy

MADRID DESTINO may modify this Privacy Policy in accordance with legislative or regulatory requirements or with the aim of adapting that policy to the instructions issued by the Spanish Agency for Data Protection, for this reason users are advised to visit it periodically.